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Return Policy

What we are, What We Do!

At  you experience an easy & hassle free online shopping in Pakistan. Shopextra.pk is a platform where you can avail bundles of outrageous discounts on quality products & services. We work with the best companies to bring you goods/offers you wish for. At Shopextra.pk we strive to achieve the highest level of “customer satisfaction” possible. Our cutting edge e-commerce platform, highly experienced team & quality brands do it in style.

1-Defective product must be notified to our Customer Care Department within 48 hours of delivery received.
2-All electrical goods have a Warranty of 1 months from date of receipt to customer.
3-During Warranty period, product will be repaired.
4-Under some circumstances if product cannot be repaired It will be replaced depending on stock availability at that point of time.
5-Warranty is void if product is tampered with or repair Attempted at customers end & prior to receipt at Shopextra ware house.

6-Warranty is void if product is not used following specific Guidelines as per manual/instruction booklet.
7-Repair requests are not entertained after expiration of Warranty.
8-Shopextra does not supply any extra attachments.
9-Apart from one supplied in original product.
10-No loose spare parts will be supplied by Shopextra.pk during Warranty period.

11-Shopextra.pk is not responsible for replacement of product if it is Mishandled due to negligence at customers end & or if damaged during transit.
12-During Warranty period, Shopextra.pk will not refund money If product can be repaired or replaced.
13-For repairs/replacements under Warranty, product must be delivered to Shopextra.pk where house by customer at his or her own cost. Return Charges will be borne By Shopextra.pk under such circumstances.
(Note): in case of returning product to company by any reason, 30% charges will be deducted from actual price mention on invoice.

Return Policy

What we are,What We Do!

At  you experience an easy & hassle free online shopping in Pakistan. Shopextra.pk is a platform where you can avail bundles of outrageous discounts on quality products & services. We work with the best companies to bring you goods/offers you wish for. At Shopextra.pk we strive to achieve the highest level of “customer satisfaction” possible. Our cutting edge e-commerce platform, highly experienced team & quality brands do it in style.

1-Defective product must be notified to our Customer Care Department within 48 hours of delivery received.
2-All electrical goods have a Warranty of 1 months from date of receipt to customer.
3-During Warranty period, product will be repaired.
4-Under some circumstances if product cannot be repaired It will be replaced depending on stock availability at that point of time.
5-Warranty is void if product is tampered with or repair Attempted at customers end & prior to receipt at Shopextra ware house.

6-Warranty is void if product is not used following specific Guidelines as per manual/instruction booklet.
7-Repair requests are not entertained after expiration of Warranty.
8-Shopextra does not supply any extra attachments.
9-Apart from one supplied in original product.
10-No loose spare parts will be supplied by Shopextra.pk during Warranty period.

11-Shopextra.pk is not responsible for replacement of product if it is Mishandled due to negligence at customers end & or if damaged during transit.
12-During Warranty period, Shopextra.pk will not refund money If product can be repaired or replaced.
13-For repairs/replacements under Warranty, product must be delivered to Shopextra.pk where house by customer at his or her own cost. Return Charges will be borne By Shopextra.pk under such circumstances.
(Note): in case of returning product to company by any reason, 30% charges will be deducted from actual price mention on invoice.

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